Country Code widget: Phone number widget allows only 9 digits but supposed to be 10 digits

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    priyamanjunath
    Asked on July 12, 2020 at 02:53 AM

     

    The Mobile Number blank is accepting only 9 Digits & we need 10 digits for Philippines

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    roneet
    Answered on July 12, 2020 at 06:53 AM

    Thank you for contacting us on this matter.

    Let me escalate this ticket to our backend team so our developers can review the issue. We will inform you of updates for this. 

    In the meantime, please consider using different field types to collect phone numbers. Please also note that you should not delete fields on live forms since submitted data will be also removed, we suggest hiding the field and add a new phone number field. 

    Thanks.

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    hayk
    Answered on July 13, 2020 at 08:47 AM

    We are sorry for the inconvenience caused to you. We have updated the widget and the problem has been resolved. Please clear your browser's cache and check out the widget once again. Let us know if the issue persists. Thank you for reporting the issue.

    Regards,

    Widgets Team

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    roneet
    Answered on July 19, 2020 at 03:12 AM

    I was testing your form and noticed that I could enter 10 digits if I select the Philippines Country.

    15951426651.PNG

    Please let us know which country are you selecting?

    We are waiting for your response.

    Thanks.