Cancel Subscription and return payment

  • Stowe_castel
    Asked on July 12, 2020 at 12:26 PM

    I mistakingly subscribed to JotForm as a company. I am a private individual and only want an annual physical with my doctor and what ever is needed for that visit. Please cancel my account and send my Visa a refund. 

    Wain Stowe

     

  • David JotForm Support Manager
    Replied on July 12, 2020 at 3:13 PM

    Hi, we have cancelled and refunded your subscription. Your account is back to free plan.