What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Someone is trying to use our form, and has been banned.

    Asked by webstrat on July 16, 2013 at 07:52 AM

    one of our visitor tried sending message in our form and they said they have been banned, can you please tell us what to do fix this?


    SUBMIT.JOTFORM has banned our IP address
    Page URL:

  • Profile Image

    Answered by pinoytech on July 16, 2013 at 11:15 AM


    I have check your website where your form embedded, but I wasn't able to replicate the issue that you are referring. Please take a look at this video: http://www.screencast.com/t/pnjpTbDeUv

    If you need further assistance, please let us know.

    Thank you!