account suspension

  • tamara holmes
    Asked on July 12, 2020 at 8:58 PM

    Our account was disabled with no question or emails sent to us.


    We have been in business for years and run a very legitimate company. We have been using Jotform for more than two years and no issues.


    We have a very busy week starting tomorrow and there is information we need to operate that's stored in Jotform


    I am requesting our account be restored immediately as i reviewed your terms and we havnt violated any!

  • Sonnyfer JotForm Support
    Replied on July 13, 2020 at 12:07 AM

    Hello Tamara - Apologies for the inconvenience.

    You seem to have another ticket for the same concern. I also see that it's already being checked by our review team. For follow-ups, kindly send a reply to the following link instead to avoid confusion. https://www.jotform.com/answers/2444567