Where do the uploaded forms go?

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    LiamKeane
    Asked on July 16, 2013 at 09:59 AM

    I use the upload function in 2 forms.  Where do the forms go? 

    Thank you

  • Profile Image
    Welvin
    Answered on July 16, 2013 at 12:34 PM

    Hi,

    You will receive the uploaded files to your email via Email Notification. You can also access form submissions including the uploaded files to your form submissions page. Check below image on how to access form submissions:

     

    Thanks

  • Profile Image
    LiamKeane
    Answered on July 16, 2013 at 01:24 PM
    I just tried to upload a file again and it is NOT in the Email Notification nor the Form Submission Page. Where did it go?

    Thank you


  • Profile Image
    Welvin
    Answered on July 16, 2013 at 02:31 PM

    Hi,

    I would suggest doing the following solutions:

    1. Edit your form and set the File Upload field as "required".

    2. Re-create your form notifications. Delete the current one by following this guide: How to Delete Notifications/Autoresponder then re-create by following this guide: Setting Up Email Notifications.

    3. Re-embed your form using our iframe method: How to Get Form iFrame Codes

    This should work and resolved your problem. If not, please update us so we can check further.

    Thanks