What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where do the uploaded forms go?

    Asked by LiamKeane on July 16, 2013 at 09:59 AM

    I use the upload function in 2 forms.  Where do the forms go? 

    Thank you

    Page URL:
    http://www.careers-guidance.com/Education%20Status.html

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Welvin on July 16, 2013 at 12:34 PM

    Hi,

    You will receive the uploaded files to your email via Email Notification. You can also access form submissions including the uploaded files to your form submissions page. Check below image on how to access form submissions:

     

    Thanks

  • Profile Image

    Answered by LiamKeane on July 16, 2013 at 01:24 PM
    I just tried to upload a file again and it is NOT in the Email Notification nor the Form Submission Page. Where did it go?

    Thank you


  • Profile Image
    JotForm Support

    Answered by Welvin on July 16, 2013 at 02:31 PM

    Hi,

    I would suggest doing the following solutions:

    1. Edit your form and set the File Upload field as "required".

    2. Re-create your form notifications. Delete the current one by following this guide: How to Delete Notifications/Autoresponder then re-create by following this guide: Setting Up Email Notifications.

    3. Re-embed your form using our iframe method: How to Get Form iFrame Codes

    This should work and resolved your problem. If not, please update us so we can check further.

    Thanks