Is there a way that an automatic email or copy of the submission can be sent to form responders?

  • Profile Image
    Asked on July 16, 2013 at 10:11 AM

    We ask volunteers to submit their monthly volunteer hours on a Jot form.  Sometimes they forget if they've sent in their hours, or sworn they've sent them in but they haven't.  I was wondering if it's possible for them to receive a copy of their submission through their email.

  • Profile Image
    Answered on July 16, 2013 at 12:40 PM

    Thanks for contacting us.

    That is possible by creating Autoresponder emails. It will send a copy of the submission that your user send. To create an Autoresponder follow these steps:

    1. Go to Setup and Embed tab.

    2. Then choose Email Alerts.

    3. Choose Add New Email and select Autoresponder Email and click on Next.


    4. Then the configurations must be in this way:

    - The Sender Name: Your name or your company name.

    - Sender Email: Your email where the autoresponder email will be sent from. You can also setup custom email address using any of these methods:

    Send email forms using your own SMTP server.

    How to use Mandrill to send emails from your own email address.

    If you use the a Mandrill SMTP account it will show a From Email field. If  when settign up the sutoresponder a field is not selected on From Email option, any email address entered while setting up the SMTP will be the from address. So, no problem there.

    - Reply-to Email: Here you can enter the same email address that is in the Sender Email.

    - Recipient E-mail: Here choose the Email field of your form. Where the Autoresponder will be sent to. Also where the form user enter his/her email address.


    Finally click on Next and then choose Finish.

    And that's it.

    If you need further assistance, let us know.