Missing form fields in Email notifications

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    Asked on July 16, 2013 at 10:38 AM

    this is the form i created.

    but when i submit , on my mail there isn't some details ( scegli la tua versione & connessione internet evento )


    help me...


    what i have to do?


    thank you


    Dario from italy


  • Profile Image
    Answered on July 16, 2013 at 01:04 PM


    Looks like you must have modified the Notification email template body and then added these fields in your form.

    The easiest way to resolve this issue is to delete your existing notification alert and add a new one. Creating a new notification alert will always include all the form fields. 

    Let us know if you continue to have this issue and we will investigate further.