How can you remove my email address from bounce list?

  • Profile Image
    ceso
    Asked on July 16, 2013 at 12:36 PM

    I'm trying to create an email responder and I try an email test it keeps saying that my email address is in bounce list and I need to contact Jotform support to get it removed.

  • Profile Image
    Morian
    Answered on July 16, 2013 at 01:23 PM

    Hi! Thanks for contacting us.

    Here is the reason according to our system as to why your email was placed in the bounce list

    Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email n= ot accepted for policy reasons. Please visit http://postmaster.yahoo.com/e= rrors/postmaster-27.html [120]'

    I went ahead and removed it so it should be fixed now. Thanks!