What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can you remove my email address from bounce list?

    Asked by ceso on July 16, 2013 at 12:36 PM

    I'm trying to create an email responder and I try an email test it keeps saying that my email address is in bounce list and I need to contact Jotform support to get it removed.

    email bounce list bounce JotForm JotForm Support create
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    JotForm Support

    Answered by Morian on July 16, 2013 at 01:23 PM

    Hi! Thanks for contacting us.

    Here is the reason according to our system as to why your email was placed in the bounce list

    Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email n= ot accepted for policy reasons. Please visit http://postmaster.yahoo.com/e= rrors/postmaster-27.html [120]'

    I went ahead and removed it so it should be fixed now. Thanks!