SendGrid integration: Enable the New Marketing campaigns

  • LinksDesign
    Asked on July 13, 2020 at 1:42 PM

    I can only access recipient lists from SendGrid's legacy Marketing Campaigns. Please let me know if/when I will be able to access contacts from their "new" Marketing Campaigns (introduced last year).

    https://sendgrid.com/blog/new-era-marketing-campaigns/

    https://sendgrid.com/solutions/email-marketing/

    https://sendgrid.com/docs/ui/sending-email/migrating-from-legacy-marketing-campaigns/

  • Sam_G
    Replied on July 13, 2020 at 3:31 PM

    Hi LinksDesign,

    Thank you for contacting Support.

    With the Sendgrid integration, it should be possible to send the form information to your Sendgrid contacts list by mapping the respective fields. Since it connects using the API, it should be working with the new campaign as well. 

    Please get back to us if you need any further assistance. We will be happy to help. 

  • LinksDesign
    Replied on July 14, 2020 at 10:34 AM

    SHOULD be, but is not working with the new Marketing Campaigns. I understand that this may be SendGrid's (API) problem to fix. However, I wasn't sure if there was something that you need to do differently on your end.

  • Sam_G
    Replied on July 14, 2020 at 12:08 PM

    Hi LinksDesign,

    I am not sure how the new marketing campaign is effected by integration. The current integration allows only to send the form data to the new recipient in SendGrid.

    I will escalate your request as a feature request. Please note that we cannot provide any timeframe when this feature will be implemented. You will be notified on this thread if there is an update.