Question about Submission Auto delete app

  • paulyuen
    Asked on July 13, 2020 at 2:23 PM

     Hi,

    Can you please tell me how long does it take the auto delete app to delete submissions after users submitted forms?

    I am planning to integrate Google to store the data but I want to make sure the Google will get data before submission gets deleted,

    Also does the recipients still receive email and PDF attachment if I use auto delete app?

    Thank you

  • Amin JotForm Support
    Replied on July 13, 2020 at 4:47 PM

    Kindly note that data would get successfully integrated to any set-up integrations before getting permanently and immediately deleted by the "Auto Delete Submissions" App.

    All right-away email notifications and auto-responders don't get affected by the deletion either.

    Does this answer your question?

  • paulyuen
    Replied on July 13, 2020 at 5:02 PM

    Thank you for the information

    One more thing: Is there any notification setting or any ways to know when the integration between Google and JotForm failed or not sync properly?
  • Vick_W Jotform Support
    Replied on July 13, 2020 at 8:29 PM

    Hi there,

    As you new question is different from your original question, so I've created a new ticket for it. 

    https://www.jotform.com/answers/2446896

    You will receive a reply to it shortly.

    Thanks.