What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Plan upgrade isn't working

    Asked by holaciudad on July 16, 2013 at 01:25 PM

    I am trying to upgrade my plan but your system is not allowing me to do so. I keep getting an error when upgrading my plan from a PRO to Economy plan. Please help.

  • Profile Image

    Answered by jeanettebmz on July 16, 2013 at 02:32 PM

    I think you have gotten an answer on this thread