- GoodDogAsked on July 16, 2013 at 01:43 PM
To my horror (and by pure chance) I realized that not all of the emails being sent through jotform reaches my inbox as a customer contacted me via FaceBook wondering why I didn't reply to her email. When I looked through the inbox at your site I found several emails there that has never been sent to my Gmail Inbox. I have several forms on my site, I don't know yet if this problem aplies to all of them or some only.
This is a complete disaster since it makes me look unproffessional and I am missing out on business. I hope to hear back from you on this matter promptly.
- dinesh-itAnswered on July 16, 2013 at 01:58 PM
Hi, I checked one of your form Notification, and found that your sender email was empty.
Please set this to firstname.lastname@example.org so that it will not create any issues like this.
Let us know if you still have the same issue.