Login problems

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    Anexie Negron Pacheco 
    Asked on July 13, 2020 at 04:45 PM

    i need help with my login information

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    Jimmy_D
    Answered on July 13, 2020 at 08:41 PM

    Our apologies for the inconvenience. Your account is suspended because you are collecting Social Security Number and Banking information on your form without the mandatory widgets. 

    If your purpose is not to collect these data from the general public, but from your customers, then you need to:

    1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    To reactivate your account, we need your permission to delete the offending fields. 

    We look forward to your response.