The conditional emails are not triggering

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    Asked on July 13, 2020 at 05:01 PM

    In my form : FB-RuptureConventionnelle2 //

    i customed a rule (purple condition) that make : send a mail to

    Then i tryed to fill something different that not make match the purple condition but i didn't receive any mail on any advice please?

    check in my inbox : i filled these two form but i didn't received email to

    - test t

    - davd ddd

    the other condition works

  • Profile Image
    Answered on July 13, 2020 at 08:48 PM

    If the condition fails then no email will be triggered. You would have to write another condition to trigger the email to if the condition fails(has values other than those defined in the purple condition)

    Let us know if you have further questions.