Logged out of account due to organizational email change. Help.

  • Emily Falkenberg
    Asked on July 13, 2020 at 5:19 PM

    Hi there,


    I'm trying to log into my account with username webmaster@usasynchro.org and our organization changed names so that email address is no longer valid. How can I still get into my account?

  • Vick_W Jotform Support
    Replied on July 13, 2020 at 9:16 PM

    Hi Emily,

    Happy to help you today.

    The email address you provided is not registered with us. However, I do see f*****e@usasynchro.org is registered with us. Please use correct email address to login to your account.

    Let us know if you need further assistance. Thanks