How to Cancel the reminder emails ?

  • Aylwin
    Asked on July 13, 2020 at 10:07 PM

    Hi

    i previously set up a reminder email daily occurence to fill up a form. it was for a test and trial period. i have now forgotten my username and password, hence i couldnt deactivate it.

    could you help me deactivate the reminder and my account?


    thanks!

    rgds

    Aylwin

    Page URL: https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fform.jotform.me%2F91042524128449&data=02%7C01%7Ctai-peng.kueh%40shell.com%7C8794073e
  • Vick_W Jotform Support
    Replied on July 14, 2020 at 2:37 AM

    Hi Aylwin,

    Happy to help you today.

    Can you please provide us your email address that was used to create the account? I don't see any registered account against your email address in this message. If you can provide a form ID or URL then that will help us find your account as well.

    Looking forward to your reply.

    Thanks.

  • Aylwin
    Replied on July 14, 2020 at 10:28 PM
    Hi
    Could you try this email ?: TAI-PENG.KUEH@SHELL.COM
    Thanks!
    Warm Regards
    Aylwin
    ...
  • Vick_W Jotform Support
    Replied on July 14, 2020 at 11:43 PM

    Hi Aylwin,

    I did find a guest account for this email with one form in it. I've deleted this guest account now so the form has become disabled automatically.

    You shouldn't receive any reminders in your email now. 

    Thanks.

  • Aylwin
    Replied on July 15, 2020 at 2:28 AM
    Hi Vick
    Thanks!
    Warm Regards
    Aylwin
    ...