What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Account Page: Blank Page and Buttons Tabs Are not Clickable

    Asked by sgoodfellow on July 16, 2013 at 03:18 PM

    I've been trying to access the data in my account but its not populating window is blank.. infact the only button that seems to work is the my forms.. 

    once back in my forms all the button work again!!! 

     

     

    Screenshot
    my account My Forms
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    Answered by jefreylandicho on July 16, 2013 at 03:39 PM

    We are currently experiencing an issue with' My Account Page' and our developers are already looking into this. Please wait for their response regarding this issue.

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    JotForm Support

    Answered by Mike_T on July 16, 2013 at 06:11 PM

    The problem has been fixed now. We are very sorry for the troubles caused.

    Thank you for your patience in this matter.