Fillable PDF returns an error when downloading

Hi There

As a Soft Tissue Therapist, I require a signed Covid Screening document. I have uploaded the original PDF from my association and managed to create a form. But when I download the submitted form as an PDF I can't open it. It tells me the Pdf file has been damaged and can't be repaired! What is happening?

kind regards

Claudia

I have tested a cloned version of your fillable form and it seems to be working at my end.

I have cleared your form cache.

Kindly try to test your fillable PDF https://www.jotform.com/form/201938850107051  again and let us know how it goes.

Hi
Great that’s better. Though I think I’ve just deleted my forms arrgghhh. Anyhow. Might have start with a new original pdf as one page went missing when I converted the original word document to pdf. Think I’m starting to get hang of it but my guess is I still need a bit of help working this out. The app doesn’t seem to play with me now on my iPad.
Regards
Claudia
Sent from my iPhone
...

 Are you importing the Word document into the PDF Converter to create a fillable PDF?

Unfortunately, you cannot import the Word document, it has to have a Fillable PDF to be successfully transformed into an online form.

You can check these guides to build the Form from scratch:

Guide: https://www.jotform.com/help/2-How-to-Create-Your-First-Web-Form

Guide: https://www.jotform.com/help/46-Quick-Overview-of-Form-Fields

Feel free to check our templates:

https://www.jotform.com/form-templates/

Thanks.

I know that. I converted the word into pdf prior. Though have received the original doc as pdf now so won’t have to convert. I’ll get to that later today.
Thank you :)
Claudia
Sent from my iPad
...