What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account Settings Are Blank

    Asked by jdaymer on July 16, 2013 at 03:54 PM

    Hey Guys,

     

    I went to update my billing information and every option under "account settings" shows a blank page.  I clicked every option and it just gives a blank return.  I tried 3 different browsers.  

     

    settings billing information different 3
  • Profile Image

    Answered by sidharth_kch on July 16, 2013 at 04:02 PM

    @jdaymer

    I deeply apologize for this inconvenience. I checked your account page and  was able to reproduce this issue.

    I have forwarded this issue to our development team. Please standby for updates from them.

    Thanks,

    Sidharth

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    JotForm Support

    Answered by Mike_T on July 16, 2013 at 06:11 PM

    The problem has been fixed now. We are very sorry for the troubles caused.

    Thank you for your patience in this matter.