Payment field coupons: Ability to make a one time use voucher code for each user

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    Nathanb123
    Asked on July 14, 2020 at 05:19 AM

    Hi

    is there a way to have a one use code or one use form. Once form is submitted from a specific name / or phone number etc it wont be valid any more...of usuable any more?


    Here is what Im trying to achieve:

    I'm sending the link to my form on facebook on an automated bot. I want my customers to get a free gift when they fill out the form and order within a month of receiving the form. They can order as often as they like, as long as they spend over $90 they get free delivery and a free gift.

    what is the best way of doing this please?

    is there a way on the form that the offer will expire in 30 days after they are first sent the form...or expires after their first use of the form? I also want them to be able to share the offer/form with others friends so not sure if this will be effected?

    Please suggest best way of achieving the outcome Im after

    Again for clarity, the main thing I want to do is stop them being able to use a code/ offer more than once.But I cant generate multiple codes for each person so we would need to use the same code.

    thanks

    Nathan



  • Profile Image
    Jed_C
    Answered on July 14, 2020 at 07:59 AM

    It's possible in Jotform's coupon code feature, but the expiration date will disable the coupon code not the person who registered or used the code.

    1594727842The Easiest Online Form Builde

    Guide: https://www.jotform.com/help/233-How-to-Add-Coupon-Code-to-Payment-Forms

    If you want to prevent the same user from entering the form, you may enable the unique question feature https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question

    Let us know if you have any questions or if you need further assistance. 

  • Profile Image
    Nathanb123
    Answered on August 23, 2020 at 04:55 PM

    I dont want a date to limit the number of coupons a customer uses. I want a purchase by the customer to limit their use. I only want the customer to be able to use the voucher once. I'm going to give a free product for their first order, so how do I do this please? If I limit it by the date, it will be completely useless, as they could order several times before the date expires.

  • Profile Image
    Kiran
    Answered on August 23, 2020 at 10:55 PM

    We are sorry that the feature to expire the coupon code on single use for each customer is not available at the moment. I am forwarding the ticket to our backend team as a feature request for evaluation. Please note that we cannot provide any ETA at this moment. However, if there is any news you'll be updated here on this thread. 


  • Profile Image
    Kiran
    Answered on August 23, 2020 at 10:57 PM

    is there a way on the form that the offer will expire in 30 days after they are first sent the form...or expires after their first use of the form? I also want them to be able to share the offer/form with others friends so not sure if this will be effected?

    This question is moved to a separate ticket and shall be addressed there shortly.

    https://www.jotform.com/answers/2531718

    Thanks!