Payment field coupons: Ability to make a one time use voucher code for each user

  • TommySugoEasyMeals
    Asked on July 14, 2020 at 5:19 AM

    Hi

    is there a way to have a one use code or one use form. Once form is submitted from a specific name / or phone number etc it wont be valid any more...of usuable any more?


    Here is what Im trying to achieve:

    I'm sending the link to my form on facebook on an automated bot. I want my customers to get a free gift when they fill out the form and order within a month of receiving the form. They can order as often as they like, as long as they spend over $90 they get free delivery and a free gift.

    what is the best way of doing this please?

    is there a way on the form that the offer will expire in 30 days after they are first sent the form...or expires after their first use of the form? I also want them to be able to share the offer/form with others friends so not sure if this will be effected?

    Please suggest best way of achieving the outcome Im after

    Again for clarity, the main thing I want to do is stop them being able to use a code/ offer more than once.But I cant generate multiple codes for each person so we would need to use the same code.

    thanks

    Nathan



  • Jed_C
    Replied on July 14, 2020 at 7:59 AM

    It's possible in Jotform's coupon code feature, but the expiration date will disable the coupon code not the person who registered or used the code.

    1594727842The Easiest Online Form Builde Screenshot 10

    Guide: https://www.jotform.com/help/233-How-to-Add-Coupon-Code-to-Payment-Forms

    If you want to prevent the same user from entering the form, you may enable the unique question feature https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question

    Let us know if you have any questions or if you need further assistance. 

  • TommySugoEasyMeals
    Replied on August 23, 2020 at 4:55 PM

    I dont want a date to limit the number of coupons a customer uses. I want a purchase by the customer to limit their use. I only want the customer to be able to use the voucher once. I'm going to give a free product for their first order, so how do I do this please? If I limit it by the date, it will be completely useless, as they could order several times before the date expires.

  • Kiran Support Team Lead
    Replied on August 23, 2020 at 10:55 PM

    We are sorry that the feature to expire the coupon code on single use for each customer is not available at the moment. I am forwarding the ticket to our backend team as a feature request for evaluation. Please note that we cannot provide any ETA at this moment. However, if there is any news you'll be updated here on this thread. 


  • Kiran Support Team Lead
    Replied on August 23, 2020 at 10:57 PM

    is there a way on the form that the offer will expire in 30 days after they are first sent the form...or expires after their first use of the form? I also want them to be able to share the offer/form with others friends so not sure if this will be effected?

    This question is moved to a separate ticket and shall be addressed there shortly.

    https://www.jotform.com/answers/2531718

    Thanks!