My form is STILL incomplete when submitted

  • atoriello
    Asked on July 14, 2020 at 11:00 AM

    Hi, the past two responses really did not address the issue - I"m not sure why I would want that text just in the email outside of the document... it's a contract, I need to see the initialing and formatting IN the document I receive exactly as it appears on the form. 

    Jotform Thread 2448134 Screenshot
    Page URL: https://form.jotform.com/201885784419064
  • Anita_K
    Replied on July 14, 2020 at 12:58 PM

    Hi,

    I apologize for the inconvenience. My colleague has suggested this workaround because the Paragraph fields (that you are using on the form to display the text of the contract) will not show up in email messages. This is why you will need to add them manually into the body of the email, as my colleague explained here step-by-step.

    Alternatively, you are able to attach the PDF version of the contract to the email, by following these steps:

    1. Edit the notification email

    My form is STILL incomplete when submitted Image 1 Screenshot 40

    2. Go to the Advanced tab

    My form is STILL incomplete when submitted Image 2 Screenshot 51

    3. Enable the PDF Attachment option, and choose the contract document:

    My form is STILL incomplete when submitted Image 3 Screenshot 62
    I hope this helps, please let us know if you have any further questions.