What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account was autosuspended

    Asked by pintonnelly on July 16, 2013 at 06:51 PM

    Hello, my account Jot form, has been blocked for suspected phishing??
    I have not been hacked it is a mistake

    Can you unlock my account?

    thank you

    hello my account
  • Profile Image
    JotForm Support

    Answered by jonathan on July 16, 2013 at 07:26 PM

    Hi,

    Sorry for any inconvinience caused. I have unlock your account.

    It was initially on autosuspended status probably due to our automated phishing system mistaking one of the form as a phishing form. But I re-checked the forms and found them safe.

    You may now continue using JotForm services.

    Please inform us if you need further assistance.

    Thanks.