My account was autosuspended

  • Profile Image
    pintonnelly
    Asked on July 16, 2013 at 06:51 PM

    Hello, my account Jot form, has been blocked for suspected phishing??
    I have not been hacked it is a mistake

    Can you unlock my account?

    thank you

  • Profile Image
    jonathan
    Answered on July 16, 2013 at 07:26 PM

    Hi,

    Sorry for any inconvinience caused. I have unlock your account.

    It was initially on autosuspended status probably due to our automated phishing system mistaking one of the form as a phishing form. But I re-checked the forms and found them safe.

    You may now continue using JotForm services.

    Please inform us if you need further assistance.

    Thanks.