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TeamWinnebagolandAsked on July 14, 2020 at 3:24 PM
Hello,
I am receiving this error:
Authentication/Authorization FailedYou do not have permissions to make this API callI used the JotForm application to grant access to PayPal account and integrated with PayPal successfully
PayPal shows JotForm has API Access
I am still unable to use the form. I set up the integration today. Perhaps it is not instantaneous.
Page URL: http://lowley.com/ -
David JotForm Support ManagerReplied on July 14, 2020 at 7:51 PM
Hi, are you trying to integrate your form with PayPal through our available integrations? https://www.jotform.com/help/50-PayPal-Forms
It seems that this is the last form that you have edited: https://www.jotform.com/form/201956564760159
It has a PayPal Business field, which is not connected to your PayPal Business account:
Please follow this guide: https://www.jotform.com/help/737-How-to-integrate-PayPal-Business-with-JotForm
Let us know if you need more help.
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TeamWinnebagolandReplied on July 15, 2020 at 11:28 AMHi BDavid! The form above the one you are talking about is the one in
question. It says connected but I get the attached error when I try to use
it.
[image: Screenshot_3.png]
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Basil JotForm SupportReplied on July 15, 2020 at 2:26 PM
Hi,
The form in question: ttps://www.jotform.com/form/201956564760159 is still not connected to PayPal, I have opened and checked the form.
Please remove and add the Paypal integration then connect to PayPal once again.
You can follow the relevant guide for more information: this guide: https://www.jotform.com/help/737-How-to-integrate-PayPal-Business-with-JotForm
We are unable to see the provided screenshot, you can follow the guide below to post screenshots:
https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
Please let us know if you require any further assistance.
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TeamWinnebagolandReplied on July 15, 2020 at 5:28 PMHi Basil! This is the form I am having trouble with
https://form.jotform.com/201777699324165
It's at the top of the screen. I'll remove the one you are talking about so
there is no confusion. Can you please take a look and see if you can find
why it isn't working?
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David JotForm Support ManagerReplied on July 15, 2020 at 7:42 PM
Hi, I have checked the form, and it appears to be correctly integrated. Please double check with PayPal that your credentials are correct:
Also, could you please confirm if your PayPal account is a PayPal Business type? The integration can be used only with PayPal Business: https://www.jotform.com/help/458-How-to-Integrate-Form-with-Paypal-Pro