What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment Schedule

    Asked by atout_france on July 17, 2013 at 07:04 AM

    We want to upgrade our account to "Premium".

    Do we pay 9.95$ for one month?

    Will this account automatically stopped after one month? Or do we have to pay each month 9.95$?

    We will indeed keep this "Premium" account juste one month.

    Thank you in advance


    Atout France

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    JotForm Support

    Answered by Morian on July 17, 2013 at 08:23 AM

    Hi Atout!

    When our customers upgrade an account, it is understood that the charge will be monthly. Right now, we do not have a feature for an upgrade that automatically stops after one month. What you can do is to upgrade one month, then process the downgrade through your account after that. While it will not be automatic, it will accomplish what you intend, which is to pay only 1 month for premium. Thanks!