What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Require a user login to retrieve a uploaded file

    Asked by netwise on July 17, 2013 at 11:47 AM

    Is there a way/setting to require a user login when downloading a submitted file from the email notifacation? 

    Example of what I'm referring to; I use Jotform so that my customers can upload files to us, I set up the email notifacation to included the link to directly download whatever they have uploaded. Is there a way to restrict access to the link, require a user name and password before link will allow downloading of the file?


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    Answered by dinesh-it on July 17, 2013 at 12:39 PM

    Hi, Unfortunately currently we dont have password protect facility for file links in the emails(Notification).

    Feel free to ask if you need further clarification.

    Thank you.

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    Answered by defcon6 on February 16, 2017 at 01:37 AM

    I am getting a requirement for my clients to login to jotform. Does anyone know how to fix this>


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    JotForm Support

    Answered by Mike_G on February 16, 2017 at 06:51 AM


    Considering this thread is already outdated, I have moved your concern to a new thread which you can view by clicking this link.

    Thank you.