What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Frustrating Jotform Cloning

    Asked by dereksavills on July 17, 2013 at 12:46 PM

    I feel the jotform creation is buggy

    I can never see my form display properly

    Screenshot
    JotForm
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    JotForm Support

    Answered by Morian on July 17, 2013 at 01:25 PM

    Hi! Thanks for contacting us.

    If you're having trouble seeing your form display properly in the form builder, we suggest that you try to change the background color to contrast that of the font colors, which I can see you did when I checked to see the form in your account. Thanks!

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    Answered by dereksavills on July 17, 2013 at 02:22 PM
    I tried many times, many combination but impossible
    Best Regards,DEREK Savills Residential Pte Ltd \
    Date: Wed, 17 Jul 2013 13:25:01 -0400
    To: derek.do@hotmail.sg
    Subject: Re: Frustrating Jotform Cloning
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    Answered by EliezerN on July 17, 2013 at 02:37 PM

    @dereksavills

    Maybe this is a browser related issue, have you tried clearing your browser's cookies and cache? If not, please give a try to see if that works, because it works fine from my side.

     

    Thanks.

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    Answered by dereksavills on July 17, 2013 at 02:53 PM
    Sorry,
    The problem is :
    - i want to use white background-not dark.
    I could not use the white background with dark font color
    - temporary change to dark to run biz
    Best Regards,
    Derek
    Savills Singapore Pte Ltd
    www.savills.com.sg
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    JotForm Support

    Answered by Morian on July 17, 2013 at 03:11 PM

    Since you mentioned you want to use white background, may I know why you could not choose dark font color to contrast the white background? 

    Similar to this..

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    Answered by dereksavills on July 17, 2013 at 10:46 PM
    Yes,
    It work only if you use that template theme and change color
    If you choose other template( default, white) and change, you will see
    Best Regards,
    Derek @98271920
    Savills Singapore Pte Ltd
    www.savills.com.sg
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    JotForm Support

    Answered by Morian on July 18, 2013 at 02:37 AM

    I tried to use another template and I was able to change the color just fine.

    Anyway, if we're able to reproduce the problem on our end, we'll report it to our developers. In the meantime, if you're still having problem with that, we recommend that you try to clear your browser's cache. We also recommend using Chrome. Thanks!

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    Answered by dereksavills on July 18, 2013 at 02:38 AM
    Ok thanks,
    Maybe because of browser cache
    And I use firefox
    Best Regards,
    Derek
    Savills Singapore Pte Ltd
    www.savills.com.sg