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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happened to 2 of my forms?

    Asked by joanl100 on May 05, 2011 at 04:48 PM

    Up until a few days ago I was able to link to 5 forms at: http://www.jotform.com/user.php?page=myforms&formID=10823021261 for over a year.

    Now I get an error message - "Not Found - The requested URL "user.php" was not found on this server"

    I relogged on to Jot Forms and only 3 of the 5 forms are now in "My Forms". All the submissions are old so I tested the form on my site. The forms on my 3 websites seem to go nowhere when filled out even though I get a thank you message for submitting and the forms seem like they are being filled out there is no record in "My Forms" of the current submissions.

    My 5 forms are at:

    http://web.me.com/jlam100/site/Contact.html

    http://web.me.com/jlam100/Alexis/Email_Mailing.html

    http://web.me.com/jlam100/Alexis/Contact.html

    http://web.me.com/jlam100/Julie_Friedman_2/Julie_Friedman_Contact.html

    http://web.me.com/jlam100/Julie_Friedman_2/ArtSpace_Contact.html

    I have an unpaod subscription. I am willing to upgrade if that is what I have to do but I would really like to find the forms that were created for the 3 websites. Thanks you for your help. Best, Joan Lamensdorf

    Page URL:
    http://web.me.com/jlam100/site/Contact.html

    Screenshot
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    Answered by jhritz on May 05, 2011 at 09:49 PM

    I'm having the same problem.  My forms have disappeared and I'm getting a 102: server refused the request message and a 118: server timed out.  

    Jotform, are you there?  Sent you an urgent message about it.  Help!

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    JotForm Support

    Answered by NeilVicente on May 06, 2011 at 07:16 PM

    @jhritz please create a separate thread for your issue so that you will be assisted in a more efficient manner. Thank you

    @joanl100,

    I looked into your account and found only 3 forms. I confirm that the two other forms on your websites are missing and as such, I have submitted a report ticket for this issue. Our development team will take a look into this. We will notify you of any progress via this thread. Thank you for your patience.


    Neil

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    JotForm Founder

    Answered by aytekin on May 07, 2011 at 12:49 AM

    joanl100: Your forms are on http://v2.jotform.com

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    Answered by joanl100 on May 13, 2011 at 02:07 PM
    Thank you. Joan


    Joan Lamensdorf JoanL100@yahoo.com www.joanlamensdorf.com


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