What happened to 2 of my forms?

  • Profile Image
    joanl100
    Asked on May 05, 2011 at 04:48 PM

    Up until a few days ago I was able to link to 5 forms at: http://www.jotform.com/user.php?page=myforms&formID=10823021261 for over a year.

    Now I get an error message - "Not Found - The requested URL "user.php" was not found on this server"

    I relogged on to Jot Forms and only 3 of the 5 forms are now in "My Forms". All the submissions are old so I tested the form on my site. The forms on my 3 websites seem to go nowhere when filled out even though I get a thank you message for submitting and the forms seem like they are being filled out there is no record in "My Forms" of the current submissions.

    My 5 forms are at:

    http://web.me.com/jlam100/site/Contact.html

    http://web.me.com/jlam100/Alexis/Email_Mailing.html

    http://web.me.com/jlam100/Alexis/Contact.html

    http://web.me.com/jlam100/Julie_Friedman_2/Julie_Friedman_Contact.html

    http://web.me.com/jlam100/Julie_Friedman_2/ArtSpace_Contact.html

    I have an unpaod subscription. I am willing to upgrade if that is what I have to do but I would really like to find the forms that were created for the 3 websites. Thanks you for your help. Best, Joan Lamensdorf

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    jhritz
    Answered on May 05, 2011 at 09:49 PM

    I'm having the same problem.  My forms have disappeared and I'm getting a 102: server refused the request message and a 118: server timed out.  

    Jotform, are you there?  Sent you an urgent message about it.  Help!

  • Profile Image
    NeilVicente
    Answered on May 06, 2011 at 07:16 PM

    @jhritz please create a separate thread for your issue so that you will be assisted in a more efficient manner. Thank you

    @joanl100,

    I looked into your account and found only 3 forms. I confirm that the two other forms on your websites are missing and as such, I have submitted a report ticket for this issue. Our development team will take a look into this. We will notify you of any progress via this thread. Thank you for your patience.


    Neil

  • Profile Image
    aytekin
    Answered on May 07, 2011 at 12:49 AM

    joanl100: Your forms are on http://v2.jotform.com

  • Profile Image
    joanl100
    Answered on May 13, 2011 at 02:07 PM
    Thank you. Joan


    Joan Lamensdorf JoanL100@yahoo.com www.joanlamensdorf.com


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