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    Dificuldade em receber os formulários

    Asked by ModelosEventocompleto on July 17, 2013 at 05:52 PM

    (vou escrever em português dessa vez, pois, vi que outros usuarios o fizeram e receberam o suporte normalmente)

    Olá, a alguns dias entrei em contato, pois, eu não estava recebendo os e-mails com os formulários.  Pedi suporte e fui prontamente atendido, porem, a alteração que fizeram, de alterar o e-mail enviado para o "noreply" bagunçou o recebimento dos formulários. Eu uso a plataforma do gmail para o meu domínio e por causa do endereço, todos os e-mails de cadastro que recebo se concentram em um só.

    Há a possibilidade de voltar a opção anterior e receber o formulário usando o e-mail indicado pela pessoa que fizer o cadastro?

    Desde já, agradeço a atenção. 

    Page URL:
    http://www.eventocompleto.com.br/p/modelos-ec.html

    style size font E-mails
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    JotForm Support

    Answered by EltonCris on July 18, 2013 at 02:29 AM

    Hi,

    Thanks and apologies for the inconveniences caused.

    There was some changed made on the senders email recently due to some issues which affects our service. Anyway, we've made an enhancement on the notification sender email this time by using Mandrill. This is more legit and reliable rather than before. Here's a guide: Set Email Field as the Notification Sender Email Address with Mandrill

    If you have further questions, please let us know. Thanks!

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    Answered by ModelosEventocompleto on July 20, 2013 at 09:22 AM

    problem solved tks EltonCris  ;)

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    Answered by pinoytech on July 20, 2013 at 12:10 PM

    Hi,

    On behalf of my colleague Elton, you are quite welcome! If you need our assistance again, feel free to contact us at anytime.

    Have a nice day!

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    Answered by profissaobeleza on August 21, 2013 at 10:59 AM

    Tu recebe teus e-mails na tua conta amigo!

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    Answered by ModelosEventocompleto on August 21, 2013 at 02:19 PM

    Oi profissaobeleza...

    Sim,  recebo no meu e-mail os formulários, é só configurar usando o botão "alertas de e-mail" :)

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    Answered by khrisell on August 21, 2013 at 05:37 PM

    Olá profissaobeleza,

    Por favor, abra um novo tópico, se você tem o inquérito, para que possamos acompanhar melhor as questões, solicitações e soluções usuários estão tendo. Além disso, para melhor atendê-lo e evitar confusão.

    Obrigado e ansiosos para ajudá-lo.