What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Megabyte Question

    Asked by elbeeglade on July 18, 2013 at 09:11 AM

    With the free account, is the 100MG per month, per year, or the total we get to use period?

    Thank you,

    Linda Eckersen

    E-Services and Digital Access
    Support Services, Jacksonville Public Library
    3435 University Blvd. N.
    Jacksonville, FL 32277
    904 630-1350

    Page URL:
    http://form.jotform.us/form/21035653113138

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    JotForm Support

    Answered by Morian on July 18, 2013 at 10:07 AM

    Hi Linda! Thanks for contacting us.

    The 100 MB space actually do not reset on a monthly or yearly basis. That is the total quota allowed in a Free Account. You have the option of deleting submissions to lower that or not to go over the allocated amount or you can always upgrade to increase that. You can refer to our pricing here.

    Let us know if you have further inquiries. Thanks!

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    Answered by elbeeglade on July 18, 2013 at 12:20 PM
    Thank you so much! Linda