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    Are there any problems reported with the mouse signature being accepted when submitting the form?

    Asked by aufinaidforms on July 18, 2013 at 09:47 AM

    Users reported as  having internet explorer and Windows 10.Has anyone reported having problems with the online form? Every time I complete it and try to submit I get the following error message. I have signed it so I'm not sure what the problem is. Any assistance would be greatly appreciated.

    Incomplete Values

     

    There are incomplete fields in your submission: Student Signature is requiredPlease go back and fix the problem(s)
  • Profile Image

    Answered by dinesh-it on July 18, 2013 at 11:00 AM

    Hi, can you please explain your question little more, if possible with some screenshots. It will be helpfull for us to understand your issue clearly.

    Upto my understanding, I tested Signature Field in IE9 browser and it is working fine with mouse.

    Thank you.

     

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    Answered by aufinaidforms on July 18, 2013 at 11:01 AM
    Thank you for your email. You will receive a response within 24 hours.
    Sincerely,
    Anderson Central
    Anderson University
    If you need assistance on the following:
    For Financial Aid questions, please email finaid@andersonuniversity.edu.
    To view your current billing statement and current financial aid award or to make online payments, you can access your Self-Service account by going to https://trojansweb.andersonuniversity.edu/selfservice/Home.aspx for students or to https://commerce.cashnet.com/cashneta/selfserve/ebilllogin.aspx?client=ANDERSONSC_PROD&LT=P for parents.
    If you are needing Financial Aid documents you can locate them by going to www.andersonuniversity.edu / Admissions / Financial Aid / Financial Aid documents. After documents are completed you may return them to our office via fax (864-231-2008), scan and email, or send them to us through regular mail.