What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to upgrade to premium but having problems with card, can I just do over phone? No phone number is listed.

    Asked by mdonathan on July 18, 2013 at 09:54 AM
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    JotForm Support

    Answered by Welvin on July 18, 2013 at 01:32 PM


    Good day! I ain't sure what's the problem with your card but we have a few Payment Methods. You can choose Paypal and Purchase Order/Check/Wire Transfer. You may try those options:

    Unfortunately, we don't provide Phone Support here. We'll do our best to help you here in our Support Forum.

    Let us know if none of these options works for you.