What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My webform diverts to a captcha page before going to my thank you url. WHY?

    Asked by nationaldebt on June 07, 2010 at 07:48 AM

    Hi, How do i stop my form from going to a captcha page before going to my thank you url,


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    JotForm Founder

    Answered by aytekin on June 07, 2010 at 08:27 AM
    If the user enters the CAPTCHA incorrectly it will ask for it before completing the submission.

    If you are sure that you have entered captcha correctly the form code on your site might be broken or old. Update the form code on your site and this should be resolved.