What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Thank you - re-direct URL

    Asked by scuba4434 on July 18, 2013 at 11:24 AM

    The re-direct URL is not working for my thank you page. I have changed the URL and the form is still going to my old URL??

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    JotForm Support

    Answered by Welvin on July 18, 2013 at 02:01 PM


    Please try to clear your forms cache by following this guide: How to Clear your Form Cache. If it still not working, clone the form and change the custom thank you URL to the cloned form. You can use the cloned form if it's working.