- seeabilityAsked on July 18, 2013 at 11:41 AM
When I click on the Submit button the form goes to the Thank you page and not direct to PayPal.
How do I configure the form to do this and once PayPal has been paid return to the Thank you page on my site.
- JotForm SupportWelvinAnswered on July 18, 2013 at 02:17 PM
It works for me. You should select the product item before you will be redirected to Paypal. Here's the screenshot when I've been redirected to Paypal Payment page:
I would recommend setting up the payment field as "required" so your users/customers won't be able to bypass and submit the form without selecting the product item.
Your customer will be redirected to your Custom Thank You URL once they send their payments and click "return" to Sender Page. It is sometimes automatic after payment depending on your account custom page settings.
- seeabilityAnswered on July 19, 2013 at 04:21 AMMany thanks works fine now.
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- gori-mathewAnswered on July 19, 2013 at 04:45 AM
You are welcome and do let us know wherever you need our assistance.