What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Thank You Page: Formatting Issues

    Asked by JaxonPhotography on July 18, 2013 at 12:32 PM

    For some reason, when I try to format the text within the thank you message, all of my text is bolded. The interface does not allow me to undo that for some reason. Also, I have had to back out and go back into the the thank you section because the font selector drop down freezes on the screen and will not collapse. 


    I am not sure if you are aware of such issues but I wanted to bring this to your attention. Thanks.

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    Answered by jefreylandicho on July 18, 2013 at 03:00 PM

    Please try using Google Chrome browser and see if it resolves the issue as I was unable to replicate the same issue. We also highly recommend using Google Chrome browser when creating forms.  I would also recommend switching to HTML mode when experiencing text formatting issue.

    If you need further assistance, please contact us again.