how can i clear my storage space?

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    tbirdrick
    Asked on July 18, 2013 at 12:56 PM

    a client tried multiple times to upload a large file, which took me above my 100MB limit. now my forms are disabled.

    is there a way to clear out my storage space to reactivate my forms?

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    sidharth_kch
    Answered on July 18, 2013 at 02:51 PM

    @tbirdrick

    Deleting your submission will automatically delete the attached files as well. I see that you have already deleted your submissions.

    I've refreshed the upload space settings on your account and it should now be showing 0.0 KB. Please login to your JotForm account and let us know if you don't see the updated upload space.

    Thanks,

    Sidharth

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    tbirdrick
    Answered on July 18, 2013 at 04:19 PM

    I can see that it is now active again. Thank you very much! We love your product and have never had any issues.

    It's great to deal with such a great company - KUDOS!!!!!!