What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can not create a new form

    Asked by aviatech on July 18, 2013 at 02:17 PM


    When I click create new form from the blank form, nothing happens. When I try and create new form from a template, nothing happens. The only way I can create a new form is from cloning the first form I created. Any help would be great. 


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    JotForm Support

    Answered by Welvin on July 18, 2013 at 03:40 PM

    Hi Ben,

    Clear your browsers cache. That should help. Follow the guide here: How to Clear Your Browser's Cache (with screenshots) - wikiHow. Also, please be sure that your browser Javascript is Enabled. You can check it here: Enable JavaScript


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    Answered by aviatech on July 18, 2013 at 05:59 PM

    Hey Thanks for the feedback but it still did not work. 

    If you have any suffestions let me know. Thanks

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    JotForm Support

    Answered by Welvin on July 18, 2013 at 07:00 PM


    What are your current OS and Browser? Please try a different browser and see if that makes a difference.