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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    why is there a delay after hitting submit

    Asked by supremegraphics on July 18, 2013 at 03:27 PM

    There is a "long" delay after hitting the submit button. Wondering if that's normal or not? 

    Page URL:
    http://www.supremeschoolsupply.com/contact_us_a/260.htm

    delay
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    JotForm Support

    Answered by Welvin on July 18, 2013 at 05:09 PM

    Hi,

    It's normal if your form contains a few fields, especially when adding upload fields, form with multiple email recipients, form with a custom thank you URL. I've check your form, and it does not contain these settings. Please try to clear your forms cache. Here's how: How to Clear your Form Cache. If this will fixed it, then you can do the same if it will happen again.

    Thanks