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  • Profile Image

    ALL MY CONDITIONS ARE GONE

    Asked by mountainchristian on July 18, 2013 at 03:47 PM

    i was working on my form, which has about 70 or so conditions... and suddenly it said jotform needed to update or something... and now all of my conditions are gone. we were going to roll this form out this weekend.... this is a crazy amount of work that just seems to have dissapeared... please tell me there's a way to get them back!!! i definately did NOT click anything to delete them!!!!!!!

    Page URL:
    http://form.jotform.us/form/31267891729163

    conditions are gone JotForm
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    JotForm Support

    Answered by jonathan on July 18, 2013 at 06:07 PM

    Hi,

    I checked this form https://www.jotform.com/31267891729163 under your account, and I could not see any conditiosn setup on it.

    By default, the form builder auto saves the form when in creation mode. If you are saying 70 conditions, that is a lot, and I am sure the form builder should have saved already some part of it.

    You can also check your account history logs on modification, and you will see that there are time recorded during updates.

     

    Unfortunatelly, there is no way to restore a form on a certain saved point. When it saves, it usually override it with the latest version. And from what I can observe so far, the latest saved version of this form have no setup conditions on it.

    I am not really sure what could have happen on your case. It will help us investigate this further if you can provide us some details about the conditions you have setup.

    Thanks.