What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Some form fields are not included in the email notification

    Asked by bobthewebguy on July 18, 2013 at 05:59 PM

    http://rileysop.com/meter.html

     

    Question Answer
    Company Name DBWS
    Your Name d d
    Your E-mail Address blwunder@comcast.net
    Copier ID 1
    Meter Count 1
    Your Message test3
    Page URL:
    http://rileysop.com/meter.html

    name message table count
  • Profile Image
    JotForm Support

    Answered by jonathan on July 18, 2013 at 07:12 PM

    Hi,

    You will need to update or re-create your form Email Notification. It seems when you updated the form,

    the email notification template was not updated, hence, it lacks the newly added field in the email message on submission.

     

    You can also just use the Add New Email button to have an updated version of the email notification.

     

    Hope this help. Please inform us if you have further question.

    Thanks.

  • Profile Image

    Answered by bobthewebguy on July 19, 2013 at 06:08 PM
    New response receivedI think that’ll work. Thanks
  • Profile Image

    Answered by EliezerN on July 19, 2013 at 06:14 PM

    In behalf of my colleague let me tell you that it is apleasure to assist you.

    If the issue appears later or you have any other question, feel free to contact us.

    Continue enjoying Jotform services.

    Thanks

  • Profile Image

    Answered by bobthewebguy on July 19, 2013 at 06:18 PM
    New response receivedWe all appreciate your great support
  • Profile Image

    Answered by EliezerN on July 19, 2013 at 06:21 PM

    You are welcome.