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    Error codes when purchasing through authorize.net

    Asked by allbusinesscards on May 06, 2011 at 09:01 AM

    I allow users to make a purchase through jotform at https://prinly.com/custom-design.  The problem is when there is an error in the transaction the error graphic seems to get cutoff.  I have attached a screenshot

    Page URL:
    https://prinly.com/custom-design

    Screenshot
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    JotForm Support

    Answered by NeilVicente on May 06, 2011 at 06:37 PM

    Hi,

    Use iFrame embed method instead.



    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

    4.  Copy the codes provided in the next screen


    I have tested this solution thoroughly and it worked perfectly in my end. I believe there is no reason that this would not work for you. In the event that it doesn't, please contact us immediately so we can come up with a better foolproof solution. Thank you.


    Neil