What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is one of the forms on my forms list greyed out?

    Asked by seeability on July 19, 2013 at 04:27 AM

    With the Forms tab selected one of the forms appears greyed out. I am using the Free version and thes form had reached 10 submissions. I have deleted these submissions however.

    Do I need to reset the form and if so how?

    Thanks

    My Forms Submissions selected thanks
  • Profile Image
    JotForm Support

    Answered by abajan on July 19, 2013 at 04:50 AM

    The form is currently disabled. To re-enable it, go to the Preferences and on the General Settings tab, change the status to Enabled:


    Close the settings and save the form when done.

    Incidentally, you have set that form to receive a maximum of 20 submissions: