- buildteamAsked on July 19, 2013 at 03:30 PM
Is there a mail domain that holds any emails which get bounced back from the sent emails?
I am trying to help a client fix thier firewall issues, i think it is blocking the emails coming from the JotForm application.
- Patricia Cochran
St Francis Healthcare Partners, envisionmd team
- JotForm SupportEltonCrisAnswered on July 19, 2013 at 04:56 PM
Hi Patricia Cochran,
You may white list JotMail IPs or domains in your client's firewall, this might help. You can find it on this article: How to setup email alerts to prevent email bouncing related issues
We can only check/remove your clients email in the bounce list. Just let us know.