What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want to upgrade to receive more than 10 payment submission.

    Asked by annaz1y96761 on July 19, 2013 at 08:59 PM

    i want to pay to upgrade however it's showing effective date Aug 20th.  Does that mean I can't take anymore payments till then> HELP PLEASE

    Submissions
  • Profile Image

    Answered by khrisell on July 19, 2013 at 09:12 PM

    Hello,

    Your account is a Premium plan Account.

     

    You have a limit of 1000 payment submissions.

    Kindly confirm your account if it is Premium on your end.

    If not, kindly clear your browser cache and cookies.

     

    Thank you for using JotForm.

  • Profile Image

    Answered by annaz1y96761 on July 19, 2013 at 09:55 PM

    oh yay :) it is-thank you!