What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I receive the email, the name, surname and email of sender are blank? Why?

    Asked by Dorita on July 20, 2013 at 05:00 PM
    email name sender
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    JotForm Support

    Answered by KadeJM on July 20, 2013 at 07:20 PM

    Hi, I've looked at your form and realized that you first you have no requirement on your form so technically it could be submitted with ghost data meaning it can be submitted to you with nothing filled in.

    To fix that it is recommended that you make the fields REQUIRED which will add an asterick (*) next to the ones you want the data to always be filled in for.