How can I add my PayPal pool and not my actual PayPal to this form?

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    Tracy Farr 
    Asked on July 22, 2020 at 06:09 PM

    It says you can collect donations using the PayPal donations but you don’t allow me to use the link for the PayPal pool for the donations. 

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    Answered on July 22, 2020 at 09:48 PM

    So you can use the Paragraph element to put up the PayPal pool link on the form. The user can make a payment by clicking on the link.



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    Tracy Farr 
    Answered on July 22, 2020 at 11:28 PM
    That’s great but then they are redirected to the PayPal link without submitting the form. So how will that work?
    Sent from my iPhone
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    Answered on July 23, 2020 at 02:01 AM

    Please note that you cannot connect an external link with submissions as both will work independently. If you want users to first submit form and then click on the link for payment, there are two possible options:

    #1. Edit your form's thank-you message and then add the PayPal link there. When the form is submitted, users will see the thank-you message with the link for payment. Please check the screenshot below:


    #2. You can also redirect users to PayPal page by setting the thank-you page URL. You may like to take a look at the following guide on how to redirect users to another page:

    Hope this helps.

    Do get back to us if you have any questions. 

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    Answered on April 15, 2021 at 08:16 AM
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    Answered on April 15, 2021 at 08:28 AM

    Hello @Mathew,

    You have sent a link on this thread, and we're quite not sure what your query is. If you do have any questions or concerns with regards to using Jotform, you can open up a new ticket on this page

    Thank you.