What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I edit my payment tools?

    Asked by kimkat2013 on July 21, 2013 at 10:33 PM

    When I click on Paypal, it says I already have a payment method and need to delete before I add another. I can't figure out how to edit my Paypal details. Please advise.

    tools payment method how to edit
  • Profile Image
    JotForm Support

    Answered by Welvin on July 21, 2013 at 11:26 PM

    Hi,

    You have to find and click the Paypal field from your form. Click the "Wizard" in Wand Icon to edit Paypal Details and Product Items. See screenshot:

     

    Thanks

  • Profile Image

    Answered by kimkat2013 on July 21, 2013 at 11:32 PM
    Hi,
    I already edited the item, and the amount is correct. What is missing is any kind of integration with my Paypal account. When I click "payment to complete registration" it just goes to a thank you screen, not into Paypal.
    Also....is there a way to change the sub headings (beneath the field) on the form (first name, last name, email) to white instead of gray? I was able to edit headers etc but not those and they don't show up well.
    Thanks for your help!
    Kim
  • Profile Image
    JotForm Support

    Answered by Welvin on July 21, 2013 at 11:44 PM

    Hi Kim,

    Apologize! I haven't check your form. You have to remove the current "Purchase Order" field and replace with Paypal.

    You have to click "Yes" button when asked about "Would you like to keep the products to be used with another payment gateway?" to automatically restore the product item when adding the Paypal.

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    Please open a separate thread with your second question. 

     

    Thanks