What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not appearing in some browsers

    Asked by EdwardBuwalda on July 22, 2013 at 06:13 AM

    For a customer I have made a reservation form. Now there are people who are saying, they cannot fill in this form...

    But not always, 90% goes well, 10% not. What can it be? The wrong browser matbe? Please your help. Thanks Eddy Buwalda / The Netherlands

    Page URL:

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    Answered by EdwardBuwalda on July 22, 2013 at 06:54 AM

    I have to correct the question: Some browsers don't show the form at all... Edward

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    JotForm Support

    Answered by Morian on July 22, 2013 at 08:29 AM


    I checked the site where the form is embedded using Chrome, IE7, and Firefox and I was able to view the form just fine.




    May we kno what browsers in particular are having problems? You can also ask your users to try clearing their browser's cache and let us know if the problem persists. Thanks