Form showing required fields left empty error on submission even though no field has been marked as required

  • nick
    Asked on July 25, 2020 at 7:35 AM

    Created a form under free version. i have put multi question under non Require, what happened is once submit, it respond uncomplete and ask me to fill all around again. Alsl i had a change Email address in receiptants. but i didnt received any form submitted to the changed email. please reply me to fixx my error

  • Patrick_R
    Replied on July 25, 2020 at 11:32 AM

    Hello Nick! There are some form fields (Fill-in-the-blanks fields) which are set as Required. Following is how you can mark these as unrequired:

    1595691102Screencast 2020 07 25 20 55 54 Screenshot 10

    These fields should have shown the red asterisk ion top right corner but aren't showing so; I believe that this could have happened due to a temporary glitch.

    If there is anything else that we can assist you with, feel free to get back to us.

    Thank you!

  • glitter.world2014
    Replied on July 27, 2020 at 1:29 AM

    Thanks and it was so clear.!

    One thing Patrick, the form is created by me but i would like to change the receiver (other email). i have noticed that can be change in setting>Email>Notification? does it right way? if yes, i still not received any alert nor applicant's data. please help
  • Richie JotForm Support
    Replied on July 27, 2020 at 4:46 AM

    I have  moved your other question to a new support ticket to assists you better.

    Kindly follow this link https://www.jotform.com/answers/2473731-

    Thank you.