What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    jotform is not working some times

    Asked by shivrajansingh on July 23, 2013 at 01:31 AM

    Respected Sir,

    Jotform is sometimes not working while creating new form. Please resolve this problem. When I click on Create new form or edit form then every time it return blank pages and I am not able to create new form or edit a form.

    Thank you.

    Shivrajan Singh



  • Profile Image
    JotForm Support

    Answered by Morian on July 23, 2013 at 01:36 AM

    Hi Shivrajan! Thanks for contacting us.

    Regarding the issue you, may we know what browser are you using? You can try clearing your browser's cache and relaunch Jotform. Also, you can try using another browser (we recommend Chrome) to see if the problem is occurring there as well. If it is, please let us know. Thanks! 

  • Profile Image

    Answered by shivrajansingh on July 23, 2013 at 02:15 AM

    Thank you sir for your reply. My problem is now fix. but it is taking too longer time to load the page generally 5 to 6 min. In old version of Jotform it  worked great but new version has lot of issues as you can see in your forum. But Jotform is best. 100000 likes for jotform. Thanks a lot and I hope you will make it more better.

  • Profile Image
    JotForm Support

    Answered by Morian on July 23, 2013 at 02:18 AM

    Yes, I believe our developers are aware of some issues with the new version.

    But we're very happy to hear that it is now fixed on your end. Thanks!