jotform is not working some times

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    shivrajansingh
    Asked on July 23, 2013 at 01:31 AM

    Respected Sir,

    Jotform is sometimes not working while creating new form. Please resolve this problem. When I click on Create new form or edit form then every time it return blank pages and I am not able to create new form or edit a form.

    Thank you.

    Shivrajan Singh

    username-shivrajansingh

    email:-shivrajansingh@gmail.com

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    Morian
    Answered on July 23, 2013 at 01:36 AM

    Hi Shivrajan! Thanks for contacting us.

    Regarding the issue you, may we know what browser are you using? You can try clearing your browser's cache and relaunch Jotform. Also, you can try using another browser (we recommend Chrome) to see if the problem is occurring there as well. If it is, please let us know. Thanks! 

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    shivrajansingh
    Answered on July 23, 2013 at 02:15 AM

    Thank you sir for your reply. My problem is now fix. but it is taking too longer time to load the page generally 5 to 6 min. In old version of Jotform it  worked great but new version has lot of issues as you can see in your forum. But Jotform is best. 100000 likes for jotform. Thanks a lot and I hope you will make it more better.

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    Morian
    Answered on July 23, 2013 at 02:18 AM

    Yes, I believe our developers are aware of some issues with the new version.

    But we're very happy to hear that it is now fixed on your end. Thanks!